Introduction

At FunnyTShirt.co.uk, we want you to be completely satisfied with your purchase. Our Refunds and Returns Policy outlines the terms under which we accept returns and provide refunds. This policy is aligned with the terms and conditions provided by Printify, our print-on-demand service provider. By making a purchase from FunnyTShirt.co.uk, you agree to the terms set forth below.

Return Policy

Eligibility for Returns

1. Defective or Damaged Items

   • If your item arrives defective or damaged, please contact us within 14 days of receiving your order. Provide a clear photo of the defective or damaged item and a description of the issue.

2. Incorrect Orders

   • If you receive an item that is different from what you ordered, please contact us within 14 days of receiving your order. Provide a clear photo of the incorrect item and a description of the issue.

3. Size Issues

   • If the size of the product you received does not match the size chart provided on our website, please contact us within 14 days of receiving your order. Provide a clear photo of the product and a description of the issue.

Non-Returnable Items

1. Custom Orders

   • Custom or personalized items cannot be returned unless they arrive defective, damaged, or incorrect.

2. Used or Washed Items

   • Items that have been used or washed are not eligible for return.

Refund Policy

Process for Refunds

1. Inspection and Approval

   • Once we receive your return request and inspect the item, we will notify you of the approval or rejection of your refund. This process typically takes 5-7 business days from the date we receive your returned item.

2. Refund Method

   • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10-14 business days.

Partial Refunds

1. Conditions for Partial Refunds
   • Partial refunds may be granted in certain situations where only a part of the product is defective or damaged.

How to Initiate a Return or Refund

1. Contact Us

   • Email us at orders@funnytshirt.co.uk with your order number, a description of the issue, and photos of the item if applicable.

2. Return Shipping

   • If your return is approved, we will provide instructions on how to return the item. Depending on the situation, you may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Late items

Please allow up to 5 working days for your order to be processed by the printing company. As this part of the process is managed externally, we do not have control over the production timeline. We recommend placing your order well in advance to account for potential delays. While we are happy to assist with urgent requests on our end, please note that delays caused by external factors, such as weather conditions, strikes, or courier issues, are beyond our control and cannot be considered our responsibility.

Missing Refunds

1. Processing Time

   • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.

2. Further Assistance

   • If you’ve done all of this and you still have not received your refund, please contact us at orders@funnytshirt.co.uk.

Changes to This Policy

We reserve the right to update or modify this Refunds and Returns Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions about our Refunds and Returns Policy, please contact us at:

FunnyTShirt.co.uk
Email: orders@funnytshirt.co.uk